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Privacy Policy

Last updated: July 2, 2026

1. Introduction

Free Oppression ApS ("we", "us", or "our") operates Sales Hub (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Free Oppression ApS is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

3. Information We Collect

3.1 Information from Third-Party Platforms

When you connect your supported e-commerce accounts, we collect:

  • Shopify Data: Order information, product details, customer names, shipping addresses, transaction amounts, and fulfillment status.
  • Printify Data: Print-on-demand order details, product costs, shipping costs, and fulfillment information. Note: Printify retains customer PII for 30 days post-delivery, after which it is deleted from their systems.
  • Stripe Data: Payment transaction details, billing information, subscription status, invoice records, and payment-fee records where Stripe billing or Stripe payment-fee tracking is configured. We do not store full card numbers; Stripe handles sensitive payment data.

3.2 Data We Process

We process the following categories of data:

  • Order Data: Order IDs, dates, amounts, currencies, and status.
  • Financial Data: Revenue, costs, fees, taxes, refunds, and profit calculations.
  • Customer Data: Names and addresses associated with orders (for order tracking purposes only).
  • Product Data: Product titles, SKUs, variants, and images.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contract Performance: Processing is necessary to provide our Service to you.
  • Legitimate Interests: We have a legitimate interest in improving our Service and providing analytics.
  • Consent: Where required, we obtain your consent before processing certain data.

5. How We Use Your Information

We use the collected information to:

  • Provide profit and loss analytics for your e-commerce operations
  • Track Shopify order fulfillment through connected fulfillment providers
  • Calculate accurate costs, fees, and profit margins
  • Display currency conversions and financial summaries
  • Improve and optimize our Service
  • Respond to your inquiries and support requests

6. Data Retention

We retain your data for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. Our specific retention periods are:

  • Transaction Records: 7 years (legal obligation for tax and accounting requirements).
  • Order Data: 7 years (financial record keeping requirements).
  • Customer Account Data: 3 years after last activity (contractual basis).
  • Marketing Consent Records: 2 years from consent date.
  • Analytics Data: 1 year, then anonymized (no longer identifiable as personal data).
  • Cached Product Data: Retained to ensure data availability after third-party API retention periods expire.

You may request deletion of your data at any time by contacting us. Note that some data may be retained where we have a legal obligation to do so (e.g., tax records).

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Service Providers: Third-party vendors who help us operate our Service (e.g., hosting providers, database services).
  • Legal Requirements: When required by law or to protect our rights.

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure:Request deletion of your data ("right to be forgotten").
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us through info@free-oppression.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure database storage with access controls
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

11. Cookies and Tracking

Our Service may use cookies and similar technologies for session management and analytics. Essential cookies are necessary for the Service to function. You can manage cookie preferences through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.